Quality Assurance (QA)

Latis Global's Game Quality Assurance (QA)

Achieve flawless game quality with Latis Global’s QA services

Our QA team is composed of seasoned professionals with extensive game play and QA experience, allowing us to deliver comprehensive coverage through project-tailored scenarios and precise analysis. Leveraging this accumulated know-how, we perform high-caliber testing designed to meet the unique needs of each project. Rapid feedback is ensured through customized issue reports and efficient BTS management, fully optimized to align with the development cycle.

We enhance user experience by conducting Focus Group Testing (FGT) with a customized group of testers sourced from our proprietary database. This enables targeted insights that reflect the intended audience. For cost efficiency and broader data collection, we also provide online FGT options. From the earliest pre-release phase to the live service stage, our all-in-one QA solutions cover every aspect of the game’s lifecycle, ensuring quality and consistency at every step.

To maintain the highest security standards, we implement strict measures including antivirus installation, firewall-equipped secure facilities, and regular security inspections. Our multilingual QA services offer efficient and flexible support for global success, while our project-specific package plans ensure that our clients receive professional, high-quality services at a reasonable cost.

PORTFOLIO

QA Service List

Please consider Latis Global’s Game Quality Assurance (QA) services for all your gaming needs.

Want your players to experience next-level gaming? With comprehensive, customized game QA services tailored to our clients’ needs, we will walking alongside you every step of the way, before and after the release of the game. From Functional QA to live QA, compatibility QA, and FGT, for the perfect game development and launch, Latis Global is the answer to all your QA needs.

Functional QA

Functional QA is the process of authenticating the basic operation and stability of the game,
including verifying in-game functions, logging
and bug handling, and resolving crash and critical
vulnerability issues. To do this, test cases are
created, tests for key functions are prioritized,
and verification and regression testing
are performed.

Live QA

During the game service operation stage, Live QA
is responsible for quality control. To guarantee the
stability of live games, we review updates and
ensure quality, as well as perform QA on updates
in real-time. Additionally, it prevents the spread
of critical bugs based on user feedback and
real-time monitoring, as well as provides
useful data for game operation.

Compatibility QA

Compatibility QA evaluates the game’s ability to run
on various devices and operating systems. We do
so by checking the compatibility with over 150
devices. In particular, our priority is to test on
devices widely used in major markets such as
North America, China, and Japan, in addition to
comprehensivel reviewing software compatibility
with all the different versions of a particular OS.

Performance QA

Performance QA is the process of evaluating a game’s
hardware requirements and its stability. This process
assesses overload risk by monitoring FPS and heat,
measuring CPU, RAM, and battery usage, etc. We check
for performance degradation during long-term play
across specific product lines, various OS, and build
versions, as well as perform a comprehensive
analysis with prime focus on major devices.

Focus Group Testing (FGT)

FGT is the process of evaluating the gameplay experience across
a variety of user groups for the game in focus. Forming customized
tester groups which reflecta specific target audience, intuitive user
feedback from the front lines can be collected. Important databases
based on this can be garnered and used for improving the game’s
UX/UI as well as possibly adjusting the difficulty level. To ascertain
whether a launch will be successful, we conduct pre-live launches as
well as provide guidance to ensure continued success
after a launch goes live.

Balance QA

We analyze in-game data and
content to test balance across characters,
levels, and systems—ensuring a fair
and engaging player experience.

FUN QA

We test core gameplay elements
and user reactions to evaluate what makes
the game fun—offering insight into player
engagement and market appeal.

Security QA

We test for security vulnerabilities
such as data leaks, unauthorized access, and
in-game exploits to ensure your game is
safe and reliable.

Market Inspection QA

We verify regional compliance and
market requirements to ensure your game
meets platform standards and
is ready for global launch.

High Quality

The FGT Process

FGT is an important tool to quantitatively and qualitatively analyze user experience during the game development process.
Depending on your goals and environment, be sure to utilize the appropriate approach be it online or offline.

STEP 01

Assigning FGT Testers

Professionals with FGT experience oversee test plans as well as arrange for materials and resources.

STEP 02

Test Plans and Participant Recruitment

Defining the Type of FGT (Online/Offline)
Recruitment is done using our extensive internal tester database
User groups that match the game genre and goals are selected
For offline FGTs, a suitable location to conduct testing is procured
An NDA (Non-Disclosure Agreement) is signed

STEP 03

Testing in Progress

Online FGT: Users play the game in their own environment and submit their feedback
Offline FGT: Users play in designated locations. Real-time reactions are observed, and interviews are conducted

STEP 04

Data Collection and Analysis

Compile gameplay logs, surveys, and interviews
Analyze user behavior patterns, problems, and responses

STEP 05

Reflect on Feedback and Improvements

Based on the collected data, areas that need improvement are identified.
Work with the development team to make changes and conduct additional testing

Online FGT

Offline FGT

Immediate responses and detailed feedback
Directly observe game playing behavior
Developers can visit the testing site in-person to observe users' play patterns and immediately identify areas for improvement
Facilitates in-depth interviews and analyzes user responses

QA Process Sample for each stage

A variety of tests are available in Game QA. What test to use is dependent which stage this is implemented in game development progress.
By resolving issues found at each stage early, this has a significant impact on the overall savings of resources down the line.

In order to conduct efficient and reasonable QA, we recommend going with Alpha → Beta → Open Beta → Live in our QA services for optimal benefits.

Alpha Stage QA

The focus here is on the initial verification of core functions to ensure basic stability.

Beta Stage QA

The focus here is on the initial verification of core functions to ensure basic stability.

Open Beta Stage QA

Tests are conducted under actual environmental conditions for the user. This identifies server stability issues as well as problems during such live environments.

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Latis Global’s Game Portfolio

From Mobile games, to Console and PC games Latis Global works with 100+ developers and 450+ projects every year

and we have various references with customized game services for global launching.

Blade & Soul Revolution

L10n

Tom Clancy’s The Divison 2

L10n

Tower of Fantasy

L10n, Sound

Far Cry 4

L10n

Quality Assurance (QA)

Latis Global's Game Quality Assurance (QA)