Quality Assurance (QA)

Latis Global's Game Quality Assurance (QA)

Achieve flawless game quality with Latis Global’s QA services

Our QA team is composed of seasoned professionals with extensive game play and QA experience, allowing us to deliver comprehensive coverage through project-tailored scenarios and precise analysis. Leveraging this accumulated know-how, we perform high-caliber testing designed to meet the unique needs of each project. Rapid feedback is ensured through customized issue reports and efficient BTS management, fully optimized to align with the development cycle.

We enhance user experience by conducting Focus Group Testing (FGT) with a customized group of testers sourced from our proprietary database. This enables targeted insights that reflect the intended audience. For cost efficiency and broader data collection, we also provide online FGT options. From the earliest pre-release phase to the live service stage, our all-in-one QA solutions cover every aspect of the game’s lifecycle, ensuring quality and consistency at every step.

To maintain the highest security standards, we implement strict measures including antivirus installation, firewall-equipped secure facilities, and regular security inspections. Our multilingual QA services offer efficient and flexible support for global success, while our project-specific package plans ensure that our clients receive professional, high-quality services at a reasonable cost.

PORTFOLIO

QA Service List

Please consider Latis Global’s Game Quality Assurance (QA) services for all your gaming needs.

Want your players to experience next-level gaming? With comprehensive, customized game QA services tailored to our clients’ needs, we will walking alongside you every step of the way, before and after the release of the game. From Functional QA to live QA, compatibility QA, and FGT, for the perfect game development and launch, Latis Global is the answer to all your QA needs.

Functional QA

Functional QA is the process of authenticating the basic operation and stability of the game, including verifying in-game functions, logging and bug handling, and resolving crash and critical vulnerability issues. To do this, test cases are created, tests for key functions are prioritized,
and verification and regression testing are performed.

Live QA

During the game service operation stage, Live QA is responsible for quality control. To guarantee the stability of live games, we review updates and ensure quality, as well as perform QA on updates in real-time. Additionally, it prevents the spread of critical bugs based on user feedback and real-time monitoring, as well as provides useful data for game operation.

Compatibility QA

Compatibility QA evaluates the game’s ability to run on various devices and operating systems. We do so by checking the compatibility with over 150 devices. In particular, our priority is to test on devices widely used in major markets such as North America, China, and Japan, in addition to comprehensivel reviewing software compatibility with all the different versions of a particular OS.

Performance QA

Performance QA is the process of evaluating a game’s hardware requirements and its stability. This process assesses overload risk by monitoring FPS and heat, measuring CPU, RAM, and battery usage, etc. We check for performance degradation during long-term play across specific product lines, various OS, and build
versions, as well as perform a comprehensive analysis with prime focus on major devices.

Balance QA

We analyze in-game data and
content to test balance across characters, levels, and systems—ensuring a fair and engaging player experience.

FUN QA

We test core gameplay elements and user reactions to evaluate what makes the game fun—offering insight into player engagement and market appeal.

Security QA

We test for security vulnerabilities such as data leaks, unauthorized access, and in-game exploits to ensure your game is safe and reliable.

Market Inspection QA

We verify regional compliance and market requirements to ensure your game meets platform standards and is ready for global launch.

High Quality

The FGT Process

FGT is an important tool to quantitatively and qualitatively analyze user experience during the game development process.
Depending on your goals and environment, be sure to utilize the appropriate approach be it online or offline.

STEP 01

Assigning FGT Testers

• Professionals with FGT experience oversee test plans as well as arrange for materials and resources.

STEP 02

Test Plans and Participant Recruitment

• Defining the Type of FGT (Online/Offline)

• Recruitment is done using our extensive internal tester database

• User groups that match the game genre and goals are selected

• For offline FGTs, a suitable location to conduct testing is procured

• An NDA (Non-Disclosure Agreement) is signed

STEP 03

Testing in Progress

• Online FGT: Users play the game in their own environment and submit their feedback

• Offline FGT: Users play in designated locations. Real-time reactions are observed, and interviews are conducted

STEP 04

Data Collection and Analysis

• Compile gameplay logs, surveys, and interviews

• Analyze user behavior patterns, problems, and responses

STEP 05

Reflect on Feedback and Improvements

• Based on the collected data, areas that need improvement are identified.

• Work with the development team to make changes and conduct additional testing

Online FGT

Offline FGT

Immediate responses and detailed feedback
Directly observe game playing behavior
Developers can visit the testing site in-person to observe users' play patterns and immediately identify areas for improvement
Facilitates in-depth interviews and analyzes user responses

QA Process Sample for each stage

A variety of tests are available in Game QA. What test to use is dependent which stage this is implemented in game development progress.
By resolving issues found at each stage early, this has a significant impact on the overall savings of resources down the line.

In order to conduct efficient and reasonable QA, we recommend going with Alpha → Beta → Open Beta → Live in our QA services for optimal benefits.

Alpha Stage QA

The focus here is on the initial verification of core functions to ensure basic stability.

Beta Stage QA

The focus here is on the initial verification of core functions to ensure basic stability.

Open Beta Stage QA

Tests are conducted under actual environmental conditions for the user. This identifies server stability issues as well as problems during such live environments.